Cathy Kwok

Engineering Manager, Applied AI · Seattle, WA

Summary

AI-native leader with 12 years of experience and 8 years of direct people management, specializing in scaling hyperscale platforms (300M+ users) and applied AI solutions.

Experience

Software Development Manager, StoreGen (Applied GenAI & Developer Tools)

Amazon · Seattle, WA
Apr 2025 – now

Built and scaled a 31-engineer applied GenAI organization across two teams — exploratory agentic developer tooling and the Pippin documentation platform.

  • Personally owned hiring across two teams that grew from a combined 16 to 31 engineers: screened 200+ candidates, ran 50+ phone screens, and hired 15+ engineers, redesigning the interview loop into three stages with a collaborative work-sample exercise
  • Own product vision and strategic roadmap across three GenAI tools, partnering with principal engineers and product leads to align infrastructure investment with the org's AI-native strategy
  • Team ranked top in a ~2,000-engineer org on normalized deployments

Software Development Manager, IMDb

Amazon · Seattle, WA
Aug 2022 – Apr 2025

Led a 12-person website engineering team delivering consumer experiences to 300M+ monthly users on imdb.com.

  • Directed a multi-year website modernization initiative driving 30%+ user growth through incremental, data-informed customer experience improvements
  • Implemented multilingual URL architecture, improving international SEO performance and expanding global organic reach
  • Led cross-team technical readiness across all 15 IMDb engineering teams for major film and TV award season launches — the platform's highest-traffic annual events

Engineering Manager, Identity Experience (Trust & Safety)

Affirm · Remote, US
Aug 2021 – Jul 2022

Built and led a 7-engineer cross-functional team delivering secure authentication and authorization workflows across Android, iOS, and Web.

  • Delivered secure authentication and authorization workflows across Android, iOS, and Web for 10M+ international customers
  • Partnered directly with trust, safety, compliance, and privacy functions to maintain zero-compromise secure access controls

Software Development Manager, AWS Marketing Website Engineering

Amazon · Seattle, WA
Dec 2019 – Jun 2021

Led a 9-person frontend team maintaining aws.amazon.com and built an analytics library adopted across the company.

  • Led a 9-person team building and maintaining frontend components on aws.amazon.com, serving 100M+ monthly visitors globally
  • Developed authoring tools adopted by thousands of internal content creators, streamlining content publishing workflows
  • Built an analytics and targeting integration library adopted by 100+ internal and external Amazon websites

Software Development Manager, Fresh Food Fast (F3) Grocery Fulfillment

Amazon · Seattle, WA
Mar 2018 – Nov 2019

Built and led a 6-person team developing fulfillment tools supporting the Amazon Fresh grocery launch across 7+ countries.

  • Built and led a 6-person team developing inbound fulfillment tools for Prime Now and Amazon Fresh fulfillment centers
  • Partnered cross-functionally on outbound pick tools for the Amazon Fresh grocery store launch across 7+ countries and 100+ fulfillment centers

Software Development Engineer, Prime Now Mobile

Amazon · Seattle, WA
Aug 2016 – Mar 2018

Led a cross-team project adding variable-weight item support to the Prime Now Android app.

  • Led a cross-team project adding variable-weight item support to the Prime Now Android app (1M+ downloads)
  • Developed Search and Browse features enhancing the customer shopping experience

Software Engineer

Hiya Inc. · Seattle, WA
Apr 2016 – Jul 2016

Android app development for Hiya, following the company's rebrand from Whitepages Caller ID.

  • Continued Android development on the caller ID app through its transition from Whitepages Caller ID to Hiya

Software Engineer

Whitepages · Seattle, WA
Jun 2014 – Apr 2016

Android app development for Whitepages Caller ID and Mr. Number.

  • Built and maintained Android features across Whitepages Caller ID and Mr. Number

Selected projects

Pippin

Amazon · StoreGen · AWS Bedrock, Anthropic Claude, MCP, Jira integrations
Sep 2025 – now

An internal AI documentation platform I took from a community side project to a resilient, enterprise-tier tool used by roughly 125K monthly active users.

  • Monthly active users: 125,000+ · Daily active users: 40,000+ · MoM growth: 15–20%

Skills

Applied AI
AWS Bedrock, Anthropic Claude, A2A orchestration, Model Context Protocol, RAG (Kendra, Bedrock Knowledge Bases), Claude Code, Kiro CLI & Kiro Crew
Leadership
Org building & scaling, Hiring & interview design, Coaching to promotion, Executive stakeholder management, Multi-product roadmap ownership
Engineering
AWS, Java, TypeScript, JavaScript, Android, React & React Native, HTML/CSS, Distributed consumer systems
Reliability & Evals
Usability benchmarking, AI-driven E2E regression, Load testing, On-call & incident response

Education

B.S., Combined Computer Science and Biology

University of British Columbia
Graduated 2014

Combined major spanning computer science and biology.